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Supervisory Acumen

Supervisory Acumen

Harmoniously guiding the members of a team or workgroup towards high performance

When skilled individual contributors produce good results and demonstrate an ability to get along with others, they get promoted to a supervisory responsibility.

Supervision refers to the act of overseeing the activities performed by other people. It is concerned with observing, guiding and monitoring a group of people as they apply themselves towards the performance of the assigned responsibilities - within time, cost, quality, safety and other stipulated parameters.

Supervisory Acumen is the capacity to achieve results by harmonizing the efforts of numerous individual contributors within a collective setting.

Facilitating the kind of symphony witnessed in a musical orchestra or a synchronized surgical unit is the primary supervisory challenge. The supervisor or team leader must therefore:

  • Demonstrate Personal Credibility, which is the quality of being trusted, respected and believed by others
  • Build Interpersonal Commitment, which is the act of inspiring the involvement and engagement, of people towards their professional role or colleagues
  • Enable Collective Collaboration, by aligning and empowering employees to work together at the intersection of common goals







Learning Outcomes

  • Appreciate the criticality of a supervisor’s or team leader’s role
  • Evoke trust and authentic respect amongst one's colleagues
  • Build a sense of dedication amongst the individual group members
  • Demonstrate interpersonal flexibility, so as to suit the preferences of the other individual
  • Mobilize colleagues to accomplish the collective goals harmoniously, without the exercise of formal authority
  • Understand and Imbibe the process framework by which supervisory excellence may be achieved