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Appreciative Inquiry

Appreciative Inquiry

Facilitating constructive change and development in human systems at the speed of imagination


Modern organizations are faced with constant social, political and economic change. They need to perform in the face of internal as well as external uncertainty. This requires them to be swiftly adaptive and entrepreneurially innovative, so as to retain the opportunity and privilege to service human needs.

In this context, Appreciative Inquiry is a constructive approach that involves the search for the best in people, their organizations, and the world around them. It enables human systems to adapt effectively and innovate imaginatively, towards continued sustenance and success

Appreciative Inquiry is the study of that which gives life to human systems when they function at their best. It is a developmental methodology that helps individuals, organizations and institutions to evolve at an accelerated pace.

Appreciative Inquiry


Appreciative Inquiry is designed around a four-phase process. Its elements are:
  • Discover – Identify the core values and strengths inherent in the organization
  • Dream – Envision a desired future state for the organization
  • Design – Develop newstructural and strategic pillars for the organization
  • Deliver – Generate results and outcomes in actual practice

Through inquiry and dialogue, Appreciative Inquiry seeks to discover the key forces of vitality in an organization. It then builds upon these core values to formulate a picture of the organization's aspirations. Thereafter, the stakeholders engage with the possibilities and opportunities that are relevant towards creating the desired future.

The key innovation in Appreciative Inquiry is that of collecting inspiring stories, anecdotes and accounts of people functioning at their best. This yields joy, pride, and excitement, and generates tremendous positive energy.

Learning Outcomes

  • Understand the phenomenon of constructive organizational development, along with the 4-D framework that guides the Appreciative Inquiry process.
  • Comprehend and assimilate each of the four stages of Appreciative Inquiry.
  • Create appreciative interview protocols, skillfully conduct interviews, and carry out thematic analysis of appreciative data.
  • Learn to construct possibility propositions that work as blueprints for concrete action.
  • Conduct an Appreciative Inquiry Practicum with a Guest System, within the classroom.
  • Apply the Appreciative Inquiry framework to the process of coaching, in real time.

Appreciative Inquiry