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Managerial Efficacy

Engaging a project, department or work-unit towards maximizing output from a minimum of inputs


A manager is one who provides directional and operational inputs to, and is held accountable for the output of, groups of people. The process of management involves the use of knowledge and skill in the exercise of judgment and decision-making. Judgments may be about reality (assessment of the facts in a situation), or about value (the significance of those facts).

A departmental, project or regional workgroup is a system of inter-relationships amongst individuals working together to achieve common objectives. Managers of such workgroups plan, assign, monitor and measure the work of the team towards the performance of specified tasks. They ensure collective success by way of progressively increased output with the employment of minimal resources. The resulting productivity, or optimality, facilitates organizational success in the presently hyper competitive business environment.


The key to managerial efficacy lies in recognizing that high task productivity is not necessarily in opposition to the development of meaningful relationships. These are complementary values that are symbiotic in nature, just like the two sides of the same coin. Effective managers maximize value-creation by deriving synergy between task achievement and individual fulfillment.

This is facilitated through a spiral process of three concurrent steps:

  • a) Affirmation – Identifying, articulating and reaffirming the individual strengths, values and sense of purpose that drive people
  • b) Amalgamation – Aligning the individual resources into a capable and armonious whole working towards a common objective
  • c) Accomplishment – Planning and deployment to achieve optimal results

Learning Outcomes:

  • Help colleagues articulate their sense of meaning and individual purpose

  • Leverage diversity by utilizing individual strengths to build competence

  • Actively build workgroups where members share common values, but possess complementary abilities

  • Create a sense of ownership in every colleague, and develop others to be their best

  • Deliver collective work products even in unfamiliar situations, without compromising on processes and standards

  • Facilitate optimal functioning so as to deliver “more” with “less”